Charging and connectors

When to have it looked at

• The flap will not open, or the cable will not lock.
• Charging that works at home but not in public, or the reverse.
• Heat, discolouration or melting around the pins.

Why it fails

A charge port is a mechanical connector carrying serious current in the weather. Pins wear, locking motors seize, and a connection with slightly too much resistance heats up until it damages itself. Most of the parts behind the flap are not sold separately by anybody.

How we work

1. We record the condition in writing before anything is opened, and you get a copy.
2. The unit is stripped and inspected. It is the only way to know the real state of it.
3. Everything that matters is measured, not estimated.
4. You get a written quote before any repair starts. Nothing proceeds without your agreement.
5. We replace what has actually failed and what will fail next, not the whole assembly.
6. It is tested under load and returned to you with the findings written up.

What decides the price

What moves the price is the platform, what we find once it is open — which nobody can know beforehand — and whether the original parts can be reused. That is why the quote comes after the inspection and not before it.

Turnaround, warranty and whether a teardown is chargeable are set by this workshop. Ask us before you commit.